As Verizon evolved into a global technology company, their traditional manual processes involving spreadsheets and endless meetings simply could not scale. This challenge led them to seek new ways of working that prioritized value delivery over mere activity. Their strategic solution involved embracing Value Stream Management with ValueOps by Broadcom.
Verizon shifted its focus from what IT did to the actual value it delivered to customers, both internal and external. By adopting ValueOps organically, starting with key problem areas, they achieved significant benefits. These included tangible financial gains, the elimination of mundane tasks, and crucially, giving employees more time to focus on customer-centric work. This initiative also fostered a more collaborative and relationship-driven environment across the organization.
To understand how Verizon reimagined its work processes and achieved these impressive results, download the full case study PDF.
View case study: https://www.broadcom.com/case-studies/agile-management/verizon-reimagining-work-with-valueops-vsm-brings-dramatic-results
Verizon shifted its focus from what IT did to the actual value it delivered to customers, both internal and external. By adopting ValueOps organically, starting with key problem areas, they achieved significant benefits. These included tangible financial gains, the elimination of mundane tasks, and crucially, giving employees more time to focus on customer-centric work. This initiative also fostered a more collaborative and relationship-driven environment across the organization.
To understand how Verizon reimagined its work processes and achieved these impressive results, download the full case study PDF.
View case study: https://www.broadcom.com/case-studies/agile-management/verizon-reimagining-work-with-valueops-vsm-brings-dramatic-results