Implementing a value stream management approach can be challenging, especially for established organizations like Unum Group, a leading insurer. Their goal was to evolve to VSM without causing major disruption or employee resistance. Unum recognized the need to focus not just on systems, but on the cultural and human elements of the transition.
Their solution involved demystifying value streams, showing employees these concepts already existed in their work. They used unique, visual methods like "paper rolls" to map existing value flows, making them tangible and understandable across diverse teams. ValueOps by Broadcom then played a crucial role in tracking data and managing trends, supporting this practical and cultural shift.
The result was a smoother, more embraced adoption of VSM. Unum achieved better decision-making, fostered clearer conversations, and enabled change through smaller, less disruptive "Trojan Mice" initiatives. Discover how Unum successfully transformed its operations by downloading the full case study PDF.
View case study: https://www.broadcom.com/case-studies/agile-management/unum-group-how-value-ops-vsm-helps-empower-better-decisions
Their solution involved demystifying value streams, showing employees these concepts already existed in their work. They used unique, visual methods like "paper rolls" to map existing value flows, making them tangible and understandable across diverse teams. ValueOps by Broadcom then played a crucial role in tracking data and managing trends, supporting this practical and cultural shift.
The result was a smoother, more embraced adoption of VSM. Unum achieved better decision-making, fostered clearer conversations, and enabled change through smaller, less disruptive "Trojan Mice" initiatives. Discover how Unum successfully transformed its operations by downloading the full case study PDF.
View case study: https://www.broadcom.com/case-studies/agile-management/unum-group-how-value-ops-vsm-helps-empower-better-decisions