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    Insights Benefits

    • Issue Detection and Correction

      Issue Detection and Correction
      Proactive Issue Detection and Correction

      Insights offers real-time, continuous visibility into key product engagement metrics—something periodic tracking simply can't provide. Instead of waiting for quarterly or scheduled reviews, your team will receive instant alerts if engagement dips, feature adoption stalls, or user behavior shifts. This means immediate action can be taken to fix issues before they escalate, boosting customer satisfaction and revenue. This proactive approach ensures you're always a step ahead, allowing you to adjust roadmaps, prioritize enhancements and optimize the product experience before churn or revenue impact occurs.

      Insights provides real-time dashboards that empower IT leaders to:

      • Align strategy with execution for greater visibility and control.
      • Connect delivery outputs directly to customer value.
      • Link investments to measurable business outcomes.
    • Alignment with Business Objectives

      Product Investment Alignment
      Align your leading indicators with your business goals

      In a digital-first world, aligning operational execution with overarching strategic goals is critical. With continuous monitoring of your value streams, you gain real-time visibility into how well your teams are meeting strategic objectives like increasing customer engagement, improving product impact, or driving revenue. This ensures that every action, from product development to customer service, is aligned with the business goals.

      Watch Video.

    • Predictive Product Insights

      Product Health Metrics
      Predictive Product Insights for Growth

      Insights enables you to continuously track your leading indicator health against goals. Leverage leading indicators to predict and shape business outcomes rather than waiting for retrospective data like quarterly revenue or customer satisfaction scores. By tracking metrics such as feature adoption, customer sentiment, or product usage patterns in real-time, your IT and operations teams can make smarter, data-driven decisions, ensuring outcomes like higher retention, faster product delivery, and improved ROI.

    Issue Detection and Correction
    Proactive Issue Detection and Correction

    Insights offers real-time, continuous visibility into key product engagement metrics—something periodic tracking simply can't provide. Instead of waiting for quarterly or scheduled reviews, your team will receive instant alerts if engagement dips, feature adoption stalls, or user behavior shifts. This means immediate action can be taken to fix issues before they escalate, boosting customer satisfaction and revenue. This proactive approach ensures you're always a step ahead, allowing you to adjust roadmaps, prioritize enhancements and optimize the product experience before churn or revenue impact occurs.

    Insights provides real-time dashboards that empower IT leaders to:

    • Align strategy with execution for greater visibility and control.
    • Connect delivery outputs directly to customer value.
    • Link investments to measurable business outcomes.
    Product Investment Alignment
    Align your leading indicators with your business goals

    In a digital-first world, aligning operational execution with overarching strategic goals is critical. With continuous monitoring of your value streams, you gain real-time visibility into how well your teams are meeting strategic objectives like increasing customer engagement, improving product impact, or driving revenue. This ensures that every action, from product development to customer service, is aligned with the business goals.

    Watch Video.

    Product Health Metrics
    Predictive Product Insights for Growth

    Insights enables you to continuously track your leading indicator health against goals. Leverage leading indicators to predict and shape business outcomes rather than waiting for retrospective data like quarterly revenue or customer satisfaction scores. By tracking metrics such as feature adoption, customer sentiment, or product usage patterns in real-time, your IT and operations teams can make smarter, data-driven decisions, ensuring outcomes like higher retention, faster product delivery, and improved ROI.

    Insights Use Cases

    • Prioritization Based on Business Impact

      VSM Microsite Insights From Vital Signs to Value Signs

      It’s not enough to rely on gut instinct or the loudest internal voice when prioritizing features. Product leaders need hard data—customer adoption, NPS impact, revenue influence—to make informed decisions. Insights connects delivery metrics with real-world business outcomes, helping teams shift from guesswork to evidence-based prioritization so they can focus on what truly drives growth.

      In most organizations, understanding business impact requires days of stitching together disparate data across multiple systems, leading to delays and blind spots. Insights eliminates this friction, providing real-time, actionable scores on product performance that directly align with business goals. With this visibility, product leaders can make proactive, data-driven decisions—without waiting for quarterly reports or time-consuming manual analysis.

      Watch Webinar

    • Reducing Time-to-Value for Product Releases

      Reducing Time-to-Value for Product Releases

      Slow release cycles don’t just frustrate teams—they delay customer value and increase competitive risk. The problem often lies in hidden bottlenecks scattered across development, testing, and deployment, making it difficult to pinpoint the true cause of delays. These roadblocks typically appear as incremental inefficiencies across different tools and teams, making them seem isolated until they are pulled together into a single view.

      Insights connects the dots across the product lifecycle, surfacing inefficiencies in real time so teams can see the full picture. By providing actionable intelligence on where work is slowing down, teams can proactively remove roadblocks, streamline workflows, and accelerate time-to-market—without sacrificing quality.

      Watch Webinar

    • Tracking Customer Outcomes, Not Just Outputs

      Tracking Customer Outcomes, Not Just Outputs

      Shipping features isn’t the goal—delivering measurable customer impact is. Too many product teams equate success with release velocity, assuming that more deployments automatically translate to business value. But without visibility into engagement, retention, and revenue impact, teams risk focusing on output over outcomes—pushing features that don’t move the needle.

      Insights bridges this gap by connecting product execution to real-world business impact. It tracks adoption trends, customer sentiment (NPS), and financial outcomes in real time, making it clear which releases drive value and which miss the mark. By eliminating the guesswork, teams can continuously refine their roadmap, prioritize high-impact work, and ensure every product decision contributes to measurable business success.

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    • Real-Time Product Investment Visibility

      Real-Time Product Investment Visibility

      Not all products a company develops are created (or invested in) equally. Some products are deemed innovative, requiring a higher priority and greater investment to push the company forward, while others are essential for sustaining the business. Without clarity on these distinctions, it’s easy to misallocate resources or misalign teams.

      Insights ensures that product leaders and executives can see, in real-time, exactly where investments are going—whether it’s sustaining existing products or accelerating innovation. Through its business alignment metrics, Insights connects resource allocation directly to business goals, showing how well teams are executing against strategic priorities.

      Rather than relying on flow charts, burndown metrics, or capacity reports—which don’t provide actionable insights for C-level executives—Insights delivers a single, unified dashboard that tells the full story. If investments are misaligned, leaders can instantly drill down to see what needs attention, ensuring they stay on track to meet business objectives and maximize value.

      View Infographic

    Success Stories

    Check out our success stories to see how real organizations are using Value Stream Management to cut costs, speed up their transformations, and enhance efficiency.

    “Executive management is talking the same language as the delivery teams and ValueOps VSM is enabling that.”

    Michael Lemley – Product and Process Manager, EPMO

    “Value Stream Management lets people do the work they’re supposed to do instead of getting caught up in work about work.”

    Sr. Manager of Systems Engineering, Verizon

    “We always thought we were doing a good job producing value until we started to work through this … in our first two years, we saved hundreds of millions of dollars.”

    Lynda Van Vleet, Boeing, Inc., Portfolio Management Systems

    “Feature lead time and time to market are
    down, predictability is up, and our business partners have confidence in their planning decisions and our ability to deliver.”

    Mike Gibson Portfolio Lead Medium & Large Commercial

    Insights Resources

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    Insights Knowledge Base

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    Education & Training

    Learn more with Broadcom Academy.

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    Community

    Explore the Insights User Community.

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    Documentation

    Get information on how to use Insights.

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    Get in Touch

    Have a question? Our team is ready to help. Speak to one of our VSM experts today to accelerate your success and become an industry leader.